Privacy Policy for 10DLC SMS Messaging

LPDC LLC dba Likewise Partners

Effective Date: December 2, 2025

This Privacy Policy explains how Likewise Partners ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you interact with us via SMS/text messaging through our registered 10DLC (10-Digit Long Code) phone numbers. This policy applies specifically to text messaging communications and supplements our general website and overall Privacy Policy.

1. Information We Collect Through SMS

When you opt in to receive text messages from us, we may collect and process the following information:

  • Your mobile phone number
  • Your first and last name (if provided)
  • Any information you voluntarily send us in text replies (e.g., property preferences, appointment requests, questions)
  • Message content, timestamps, and delivery status
  • Opt-in and opt-out records (required for compliance)
  • Carrier and device information (automatically collected by messaging platforms)

2. How You Can Opt In to Receive Text Messages

You may only receive SMS/text messages from us if you have explicitly opted in. Common opt-in methods include:

  • Texting a keyword (e.g., "JOIN", "HOMES", "TOUR") to our registered 10DLC number
  • Filling out a web form or paper form that includes your mobile number and clear consent language
  • Checking a box on a lead capture form or during an in-person or phone conversation indicating you agree to receive texts
  • Double opt-in confirmation messages (when required or used)

All opt-in methods will include clear disclosure that:

  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • The approximate frequency of messages (e.g., "Up to 8 messages per month")

3. How We Use Your Information

We use the information collected through SMS for the following purposes:

  • Send you information you requested (new listings, price changes, open house invitations, project updates)
  • Respond to your inquiries or messages
  • Provide customer service and support
  • Notify you of exclusive offers or events (only if you consented to marketing messages)
  • Comply with legal requirements, including CTIA, TCPA, and carrier 10DLC regulations
  • Improve our messaging programs and customer experience

4. Sharing Your Information

We do not sell, rent, or share your phone number or message content with third parties for their own marketing purposes.

We may share your information only in these limited cases:

  • With trusted messaging service providers (e.g., Twilio, Attentive, or similar) that power our SMS platform and are contractually obligated to protect your data
  • With our affiliated real estate brokerages, sales teams, or joint-venture partners only to fulfill the purpose for which you opted in
  • When required by law, legal process, or government request
  • In connection with a merger, acquisition, or sale of company assets

5. Your Choices and Rights

You control your SMS communications with us:

  • To stop receiving messages: Reply STOP, QUIT, CANCEL, END, or UNSUBSCRIBE to any message
  • To get help: Reply HELP for assistance
  • You may also text STOP or contact us at any time at hi@likewise.partners or (612) 514-0222

We will honor all opt-out requests promptly (typically within minutes) and maintain suppression lists to prevent future messages.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. All SMS traffic is encrypted in transit, and access is restricted to authorized personnel only.

7. Children's Privacy

Our SMS programs are not directed to individuals under the age of 18. We do not knowingly collect personal information via text from children under 18.

8. Changes to This Policy

We may update this SMS Privacy Policy from time to time. We will notify you of material changes by sending a text message or posting the updated policy on our website.

9. Contact Us

If you have questions about this SMS Privacy Policy or our text messaging practices, please contact:

Likewise Partners
323 N. Washington Ave. Suite 200
Minneapolis, MN 55401
Email: hi@likewise.partners
Phone: (612) 514-0222

By opting in to receive text messages from us, you acknowledge that you have read and agree to this SMS Privacy Policy.

— End of Policy —